Likely To Sell Out
Spaces are extremely limited this time of year so book early to ensure the date you want.
Voucher Confirmation Info
This tour accepts both printed and electronic vouchers (e-vouchers). You can either print the voucher and present a paper copy on the day of travel. Or, if you travel with a mobile device, simply show your Photo ID and present your voucher on your Smartphone or tablet on the day of travel.
Local Operator Information
Complete operator information, including local telephone number, will be included on your Confirmation Voucher.
Where is the meeting point for this activity?
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Key West 26′ Deck Boat Rental will be included in your final confirmation email from Cool Key West. Please be sure to double and triple check your email address is correct at checkout so this important email makes it way to you!
What is the weather cancellation policy?
If the Key West 26′ Deck Boat Rental must be canceled due to bad weather, and you cannot go on another day, you will be issued a refund by Cool Key West.
Where can I park my car?
If required, parking instructions for the Key West 26′ Deck Boat Rental will be included in your confirmation email.
Do you provide a shuttle to the Key West 26′ Deck Boat Rental?
Currently, Cool Key West does not provide transportation to the Key West 26′ Deck Boat Rental.
What do I need to show at check-in?
Most Cool Key West activities accept both printed and electronic vouchers (e-vouchers). You can either print the voucher and present a paper copy on the day of travel. Or, if you travel with a mobile device, simply show your Photo ID and present your voucher on your Smartphone or tablet on the day of travel. However some outliers do exist, so be sure to read your confirmation voucher fully.
I am unable to locate the check-in. What should I do?
If you arrive for your activity start point and you are unable to locate the check-in location, we first recommend calling the local contact phone number found on your confirmation email. If you are unable to reach the local contact, we will be more than happy to help you out.
Can I book this activity when I get there?
Cool Key West activities can only be booked online. It is recommended you pre-book your travel service to avoid disappointment as many of our tours and products are popular and can be sold out early. Therefore, visitors are encouraged to pre-book to ensure a satisfying, worry-free vacation.
Are my credit card details safe?
Your information is safe with Cool Key West. We take data protection very seriously and have a 100% secure checkout for all transactions.
1) We use SSL to encrypt all data on the website and use a tokenized processing system from Stripe.
2) Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1.
3) Our servers are monitored 24/7 for malicious activity and unauthorized access attempts.
Are gratuities (tip) included in the price?
No. On most Cool Key West tours and activities with guides, mates, captains, and assistance, tips are not included. Our general recommendation is 18-20% when you enjoy a quality service experience.
Can I book an activity and leave it open dated?
The majority of travel services provided by Cool Key West must have a pre-booked date designated in order for the activity to cater for passengers. Exceptions to this are attraction passes, hop on/hop off buses and trolley tours.
Will I get seasick on Key West 26′ Deck Boat Rental?
If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.
Do I need to pay a security deposit for a boat rental?
Yes, Credit card required for $1,000 security deposit.
Is boating experience required for a boat rental?
Yes, prior boating experience is required.
Are there any age restrictions to rent a boat?
Boat operators must be at least 18 years old, with a valid driver’s license.
Does everyone have to take the FL Boater's Safety Course?
In Florida, anyone born on or after January 1, 1988, who operates a vessel powered by ten horsepower or more must pass an approved boater safety course and have in his/her possession photographic identification and a boater safety identification card issued by the Florida Fish and Wildlife Conservation Commission. A person is exempt from this requirement if there is a person on board who is not affected by this law or is at least 18 years of age and holds a boater education I.D. card. This person must be attendant to and take responsibility for the safe operation of the vessel and for any violation that occurs during the operation of the vessel on your Key West 26′ Deck Boat Rental.
The Florida Boating course consists of 6 lessons and a Final Exam. Each lesson has a 10-question quiz at the end. The Final exam is 75 questions, and you must pass with a score of 80% or better.
You can take the FL boater’s safety license test online to save time. See http://www.boatus.org/onlinecourse/Florida.asp, where you can complete the test for free. Bring your license to the Key West 26′ Deck Boat Rental and you will save time on the day.
When do I need to arrive for check-in?
Unless otherwise noted, please arrive for check-in 30 minutes before your Key West 26′ Deck Boat Rental begins. The exact start time may be based on your chosen options and will be noted on the confirmation you receive after booking.
